Collaboration
IP Telephony
Voice, video, conferencing and messaging over IP packet-switched networks.
IP telephony refers to a broad range of technology, devices and services that provide voice calling, voicemail, video calling, teleconferencing, faxing and instant messaging over the Internet Protocol. IP phones connect via a router and modem and work by converting calls and other data into digital signals carried as packets across IP networks.
Benefits of IP telephony for modern businesses
- One converged network for voice, video and data
- Lower call and line costs, especially across sites and geographies
- Rich features — presence, mobility, unified messaging — as standard
- Simpler moves, adds and changes than legacy telephony
Why businesses move to IP telephony
Running voice over the same IP network as everything else consolidates infrastructure, cuts recurring cost and unlocks features — presence, mobility and unified messaging — that legacy systems can’t match.
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